Mihole Hallel Returns & Refunds Policy
Effective Date: September 6, 2026
At Mihole Hallel, our products are created with purpose and are made to order through print-on-demand fulfillment partners.
Because products are produced specifically after an order is placed, we generally do not accept returns or exchanges for buyer's remorse, incorrect size selection, incorrect color selection, or change of mind.
However, we absolutely want to know if something is wrong with your order.
1. Damaged or Defective Products
If your product arrives damaged, defective, misprinted, or otherwise has a manufacturing issue, please contact us as soon as possible.
Printify's current fulfillment policy provides a process for qualifying damaged or manufacturing-error products when the issue is reported within 30 days of delivery.
To request assistance, please email:
Include:
Your order number
Your name
A description of the problem
Clear photographs of the product
Clear photographs showing the defect or damage
Any additional information that may help us investigate the issue
Do not mail the product back to us unless we specifically instruct you to do so.
Depending on the circumstances, the resolution may include a replacement/reprint or refund.
2. Wrong or Incorrect Product
If you receive an item that is different from what you ordered, please contact us immediately.
Please provide photographs of the item you received along with your order number.
We will investigate the issue with our fulfillment partner and determine the appropriate resolution.
3. Incorrect Size Ordered
Customers are responsible for reviewing product descriptions, measurements, and size charts before placing an order.
Because our products are made to order, we generally cannot offer refunds or exchanges when the wrong size is selected by the customer.
We strongly encourage customers to review the size chart provided on each product page before ordering.
4. Change of Mind
Because products are made specifically in response to customer orders, we generally cannot cancel, return, or refund an order simply because a customer changes their mind after production has begun.
If you need to request a cancellation, contact us immediately after placing your order.
We will make reasonable efforts to determine whether the order can still be cancelled before production begins, but cancellation cannot be guaranteed.
5. Refunds
If a refund is approved, the refund will generally be issued to the original payment method.
Processing times may vary depending on your payment provider or financial institution.
6. Refund Eligibility
A refund or replacement is not automatically guaranteed for every issue.
Each claim may need to be reviewed based on the nature of the issue, available evidence, fulfillment-provider requirements, and applicable law.
Mihole Hallel reserves the right to request photographs or other reasonable documentation necessary to investigate an order issue.
7. Packages Marked as Delivered
If tracking shows that your package was delivered but you cannot locate it, please first contact the shipping carrier and check your delivery location, household, neighbors, and mail area.
A package being marked "Delivered" does not automatically qualify for a refund or replacement.
We will make reasonable efforts to assist you with the situation.
8. Contact
For return, refund, replacement, or order-quality concerns:
Mihole Hallel
Email: miholehallel@gmail.com
Please include your order number in the subject line whenever possible.
Our Commitment
We understand that ordering online requires trust.
Our goal is not simply to sell you a product. We want you to receive something that represents the quality, purpose, faith, and message behind Mihole Hallel.
If something is genuinely wrong with your order, please reach out. We will do our best to make it right within the limits of our fulfillment process and applicable law.